Your Questions, Answered
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ZED primarily installs in South East Queensland (SEQ). However, we also deliver international installations, including large-scale projects of up to 1.2 GWh, all designed here on the Gold Coast.
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Every installation is unique. While your system may appear similar to others in your area, your roof layout, battery placement, energy requirements, and site conditions are typically distinct. At ZED, you receive a fully customised quotation that clearly outlines the performance, specifications, and outcomes tailored specifically to your property and needs.
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For residential customers, subject to product availability, installation is typically completed within 2 weeks of deposit payment. Should any longer lead time be required due to stock or other factors, we will discuss this transparently with you prior to accepting your deposit.
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The site inspection is a critical step in ensuring your system is perfectly tailored to your property and energy requirements. During the visit, our team will assess your roof structure, orientation, shading, electrical setup, and preferred battery location to determine the optimal system design, mounting method, and installation approach.
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Yes — all ZED installations are backed by comprehensive warranties. Warranty terms vary depending on the specific components selected (e.g., solar panels, inverters, and batteries), with most systems carrying 10+ years of manufacturer coverage. Full warranty details are clearly outlined in your personalised quotation.
Any Further Questions?
Address:
6 Pimpama-Jacobs Well Road Pimpama QLD 4209
Hours:
Monday–Friday
10am–4pm
Phone: 1300 933 247
Email:
sales@zed-au.com